Complaints Policy

At Tiny Ties by Ashleigh I pride myself on providing the very best, high-quality care.

All my work is subject to external audit to give you peace of mind.

If you have any concerns or complaints, please speak to me directly so that we can resolve it as soon as possible.

If you do not feel able to speak to me, or if you feel your complaint is unresolved, you can raise your concern directly to Clinical Governance & Support Services (CGSS), an independent, external company by emailing: linda@clinicalgovernance.uk

A full impartial investigation will take place.

When you book care with me, you agree to be contacted for feedback and agree to your care records being audited by a registered, impartial health professional for quality assurance purposes.